1. Shipping Methods

We utilize Shiprocket as our trusted carrier for all orders. We aim to dispatch orders within 7-10 business days from the date of purchase.

2. Shipping Destinations

Currently, we ship our products to addresses within India. For specific shipping inquiries to locations outside of India, please contact our customer service team at support@thedonttcompany.com.

3. Shipping Charges

Shipping charges are included in the total price of the product and are non-refundable. Any applicable shipping fees will be displayed at the checkout before you finalize your purchase.

4. Estimated Delivery Time

The estimated delivery time within India is typically 7-10 business days from the date of dispatch. Once your order is dispatched, you will receive a confirmation email along with tracking information to monitor your package’s journey.

5. Order Processing

Orders are processed and shipped on business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed the following business day.

6. Delayed or Lost Shipments

While we strive to ensure prompt delivery, please note that unforeseen circumstances or carrier delays may occur. If your shipment is significantly delayed or lost, please contact our customer service team at support@thedonttcompany.com for assistance.

7. Address Accuracy

It is your responsibility to provide accurate shipping information. Please double-check the shipping address entered during checkout. We are not responsible for undelivered packages due to inaccurate address information provided by the customer.

8. International Shipping

For international orders, please reach out to our customer service team for specific shipping details and inquiries.

9. Shipping Policy Updates

We reserve the right to update our shipping policy without prior notice. Any changes will be reflected on this page.