Terms and Conditions

Terms of Service

These Terms of Service ("TOS") govern your use of The Dontt Company e-commerce website (the "Website") and the purchase of products from us. By accessing and using our Website, you agree to comply with and be bound by these TOS. Please read them carefully.

1. Acceptance of TOS

1.1 By using the Website, you acknowledge that you have read and understood these TOS and agree to be bound by them.
1.2 If you do not agree with any part of these TOS, please refrain from using the Website.

2. Modification of Terms, Pricing, and Product Content

2.1 Changes to Terms
We reserve the right to modify these TOS at any time without prior notice. Changes will take effect immediately upon posting on the Website.

2.2 Notification of Changes
We may notify users of significant changes through:

• A prominent notice on the Website.
• An email to the address associated with your account.
• A pop-up message or notification on the Website.

2.3 Pricing and Product Updates

• Prices may change at any time and are effective immediately upon being updated on the Website.
• Product descriptions and features may be updated without prior notice.

2.4 Retroactive Changes
Modifications to TOS, pricing, or product content will not apply retroactively. Orders placed before any modifications will be honored under the original terms.

3. Use of the Website

3.1 Eligibility
Users must be of legal age in their jurisdiction and capable of entering into binding contracts.

3.2 Account Creation

• Providing accurate information during account creation is mandatory.
• You are responsible for keeping your login credentials secure.

3.3 Prohibited Activities
Users must not:

• Violate laws or regulations.
• Use the Website for fraudulent purposes.
• Impersonate others or provide false information.
• Disrupt Website security or functionality.

3.4 Content Submission
When submitting content (e.g., reviews), you grant us a non-exclusive, worldwide license to use it.

3.5 Third-Party Links
We are not responsible for the content or practices of third-party websites linked on our platform.

3.6 Termination of Access
We may suspend or terminate access for violations of these TOS without prior notice.

3.7 User Responsibility
Your use of the Website is at your own risk.

4. Products and Orders

4.1 Product Information
While we strive for accuracy, product descriptions may not always be complete or up-to-date.

4.2 Order Placement
Orders can be placed as a guest or account user. We reserve the right to refuse or cancel orders for any reason.

4.3 Pricing and Payment

• Prices displayed include shipping charges.
• Payment must be completed before orders are processed.

4.4 Shipping and Delivery

• Shipping times will be provided during checkout.
• Delays caused by third parties or unforeseen circumstances are beyond our control.

4.5 Order Acceptance
Order confirmation emails signify receipt but not acceptance. Acceptance occurs when the product is shipped.

4.6 Order Cancellation
Cancellations are only possible before shipment and are not guaranteed.

4.7 Order Errors and Returns
Refer to our Return and Refund Policy for details on handling incorrect or damaged products.

5. Return and Refund Policy

Our Return and Refund Policy outlines the conditions for returns and refunds.

6. Privacy Policy

Refer to our Privacy Policy to understand how we collect, use, and protect your information.

7. Intellectual Property

All content on the Website is our property and is protected by intellectual property laws. Reproduction or distribution without permission is prohibited.

8. Limitation of Liability

We are not liable for direct or indirect damages resulting from Website use or product purchases.

9. Indemnification

You agree to indemnify and hold us harmless from claims or damages resulting from your use of the Website.

10. Termination

We reserve the right to terminate access to the Website at our discretion, without notice, for any violations of these TOS.

Contact Information

For questions or concerns about these TOS, please contact us:
📧 Email: complaints@thedonttcompany.com
📞 Phone: +91 98200 60528